Last updated: August 24, 2026

Refund & Return Policy

At Everbeet, we want you to feel confident when ordering from us. We offer a 30-day return period, beginning on the date your order is delivered.

Eligibility for Returns

To qualify for a return, products must be returned in the condition in which they were received. Items should be unused, unopened, and in their original packaging. We may also require your order confirmation, receipt, or other proof of purchase.

To request a return, please contact us at hello@everlob.com before sending anything back. Returns sent without prior authorization may not be accepted.

If your return is approved, we will provide instructions for returning the product and, where applicable, a return shipping label. Please follow the instructions provided to ensure your return can be processed.

If you have any questions about a return, please contact us at hello@everlob.com.

Damaged, Defective, or Incorrect Orders

Please check your order when it arrives. If your product is damaged, defective, or you received an item different from what you ordered, contact us as soon as possible so we can review the issue and determine the appropriate resolution.

When contacting us about a damaged or incorrect order, please include your order number and, when helpful, photographs of the product and packaging.

Non-Returnable Products

Because Everbeet products are consumable products, opened or used supplements cannot be returned.

We also do not accept returns for products that have been damaged after delivery, improperly stored, or otherwise altered after receipt.

Sale items and gift cards are not eligible for return or refund.

If you are unsure whether your order qualifies for a return, please contact us before sending the product back.

Exchanges

We do not typically process direct exchanges. If you would like a different product, the simplest approach is to return the eligible unopened product in accordance with this policy and, once the return is approved, place a new order for the product you would like.

European Union — 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you may have the right to cancel your purchase within 14 days of receiving the merchandise, without providing a reason, subject to applicable law.

Where this right applies, the product must be returned in the condition in which you received it and in its original packaging. Proof of purchase may also be required.

Refunds

Once we receive your returned product, we will inspect it and notify you whether your refund has been approved.

If your refund is approved, the applicable amount will be credited to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to post the refund to your account.

If you have been notified that your refund was approved and more than 15 business days have passed without the funds appearing in your account, please contact us at hello@everlob.com.

 

Questions

For any questions about returns or refunds, contact us at hello@everlob.com.